Provisioned + shipped
Global
Direct-to-patient or to-site
Replacement workflow
Fast
Lost/damaged device handling
Connectivity
SIM
Cellular-enabled kits available
Operational device management for clinical trials
Global Device
Provisioning Logistics
Handled End-to-End.
From sourcing to kitting to enrollment to replacement, Delve manages every device, every SIM, and every update—so sites and sponsors never have to. Standardized kits, documented workflows, and real-time visibility keep study operations moving.
Reduce site burden · Prevent delays · Keep participants connected.
Full-Service Provisioning for Wearables, Tablets & Kits
Clinical trials fail when devices fail. Delve handles the entire operational layer — sourcing, configuring, shipping, tracking, updating, and recovering devices across global deployments.
- Device sourcing, inventory forecasting & study planning
- Pre-configuration, labeling & patient-ready packaging
- SIM activation, data plans & connectivity validation
- MDM setup (lockdown mode, app restrictions, remote wipe)
- Wearable pairing, testing & QC validation
- Shipping, customs handling & global logistics
- Returns processing, diagnostics & NIST 800-88 data wipe
- Replacement flows with concierge-led coordination
The Four Pillars of Device Logistics Excellence
Device programs fail when provisioning is inconsistent, connectivity breaks, or returns
become chaos. Delve runs logistics like a regulated operation—repeatable, auditable,
and global.
Forward & Reverse Logistics
Global shipping, customs handling, local carriers, and managed returns.
Pre-Configured Study Devices
Apps installed, restrictions applied, wearables paired and validated.
Connectivity Guaranteed
SIM activation, carrier selection, APN setup, and signal validation.
Secure Returns & NIST Wipes
NIST 800-88 certified data deletion, refurbishment, and re-kitting.
40+
Countries Supported
95%
Device Uptime
3,500+
Devices Provisioned
Real-Time Inventory & Device Tracking
Every device — from tablet to wearable to charger — is tracked in Delve’s supply chain system. Study teams always know what’s deployed, what’s in transit, and what needs replacement.
- Real-time inventory dashboard
- Device-level barcode tracking
- Site-level deployment visibility
- RMA & replacement queue tracking
- Proactive stock replenishment
No more guesswork. No more spreadsheets. True supply chain intelligence.
Provisioning + Concierge = Zero Gaps
Logistics is only half the equation. Devices still fail, batteries die, and patients need help — which is why Delve pairs provisioning with live multilingual concierge support.
- Onboarding calls for device setup
- Missed-sync detection & live outreach
- Replacement coordination with patients
- Site escalation workflows
- Proactive battery/signal monitoring
This combination produces unmatched device compliance.
Ready to Streamline Device Logistics?
Let Delve handle the complexity — sourcing, shipping, setup, support, and returns — so your teams can focus on science.
