Site burden
Fewer calls, fewer fires
Missed tasks
With proactive outreach
Coordinator coverage
Concierge
Protocol-trained support layer
Built for real site operations
The Support Every Research Site Deserves.
Delve Health gives sites the tools and workflows to reduce burden, simplify scheduling, streamline prescreening, and keep patients on track—without adding work for coordinators. Human support handles the follow-through, while dashboards keep the site in control.
Fewer missed visits · Faster resolution · Less coordinator burnout.
Research Sites Are Carrying Too Much.
Coordinators juggle patient calls, follow-ups, diaries, device issues, prescreening lists, and sponsor expectations — often without enough staff or time. The result is burnout, delays, and data gaps.
- Too many patient calls and reminders
- Manual prescreening efforts draining staff
- Device setup and troubleshooting taking hours
- Missed visits and last-minute rescheduling
- Keeping multiple systems in sync
- High turnover and coordinator burnout
Delve Health gives sites the tools to operate smoothly, reduce manual work, and focus on patient care — not administrative chaos.
What Delve Health Does for Sites
Reduce site burden by automating routine coordination, triaging issues early, and giving coordinators real-time visibility into what’s happening between visits.
Visit Scheduling & Reminders
Automated reminders, confirmations, follow-ups, and escalation when a visit is at risk.
Prescreening Support
Structured workflows to manage prescreen lists and route only qualified candidates to the site.
Device Setup & Support
Patient onboarding, pairing, troubleshooting, and recoveries when devices miss syncs.
Compliance Dashboards
Live visibility into diaries, wearables, sync health, deviations, and protocol task completion.
The Difference Sites Feel Immediately
Before Delve
- Too many patient calls and reminders consuming coordinator time
- Manual prescreening lists draining staff capacity
- Device setup and troubleshooting taking hours
- Missed visits and last-minute rescheduling chaos
- Keeping multiple systems in sync by hand
- High turnover risk from coordinator burnout
With Delve
- Too many patient calls and reminders consuming coordinator time
- Prescreening assistance with escalation only when needed
- Clear device workflows + rapid troubleshooting for participants
- Visit confirmations and real-time coordination to prevent misses
- Cleaner handoffs across systems with fewer manual touches
- Reduced admin burden so coordinators focus on patient care
Sites reclaim hours every week — and patients stay supported between visits.
Prescreening, Without Overwhelming Staff
Sites often receive long lists of potential patients. The challenge? Calling, tracking, screening, and escalating them all takes time. Delve Health streamlines prescreening through:
- Automated outreach workflows
- Data collection forms integrated with eligibility checks
- Tracking who responded, who qualified, who needs a callback
- Escalating only eligible candidates to the site
More qualified patients. Less site workload.
Device Workflows That Don’t Burden Sites
Setting up devices, troubleshooting sync failures, and helping patients navigate wearables and mobile apps often becomes a full-time job at sites. Delve simplifies device workflows by:
- Providing guided device setup instructions
- Monitoring sync and battery status
- Alerting sites to device problems before visits
- Helping patients get devices working correctly
Sites stay in control — without carrying all the work.
Designed for Site Networks
Unify execution across locations with consistent SOP-driven workflows, centralized
oversight, and shared services that reduce coordinator load without sacrificing
data quality.
Standardized Workflows
Protocol-driven execution so every site follows the same playbook and escalation paths.
Cross-Site Visibility
Monitor compliance, visit flow, and device/signal health across every location in real time.
Reporting Across Sites
Network rollups for oversight: performance, deviations, patient progress, and operational KPIs.
Scalable Support
Expand sites without adding headcount by centralizing coordination, triage, and patient support.
Trusted by Research Sites
Cardiology Site
37% reduction in manual calls for visit reminders.
Oncology Site Network
91% retention across multi-site hybrid study.
Respiratory Study Site
50% fewer device-related deviations.
Give Your Site the Support It Deserves.
Reduce burden. Improve workflows. Keep patients engaged. Let your coordinators focus on patient care — not admin work.
